09-20-2012, 09:10 PM #1
Getting error android.process.media has stopped
Ive been getting ALOT of popup errors saying "The process android.process.media has stopped unexpectedly". Some apps such as browsers and even contacts freeze the phone and then the error pops up. Sometimes I have to restart and it usually pops up a few minutes after restart. I have a Galaxy S3 SGH-I747 Android ver 4.0.4. I have had the phone for about 2 months.
Does anyone know of this problem?
09-22-2012, 08:52 AM #2
It could be a corrupt media file on the phone/ sd card or a dodgy app. You may even have removed an app that the process is dependent on. There's not a lot of information to go on, e.g. if rooted or not.
If you can remember what was installed/removed just before the issue, a reversal of that may work. If not, I'd recommend that you do a full backup to Kies then a factory reset. You can then put back contacts etc. and then the apps one by one (in case they're the culprit). If you're lucky, the reset may fix it immediately, otherwise you'll have to work through the media files to find the cause.
Good luck. Let us know how it goes...
Last edited by Nett-I; 09-22-2012 at 08:54 AM.
09-23-2012, 07:58 PM #3
It may have been media. I think it's OK now, so far no messages. I deleted alot of media on SDCard and ran fdisk on it. Then went into Gallery and deleted all of the related "thumbnails" if thats what they are called.
09-23-2012, 08:19 PM #4
Thanks for updating us. Hope that you took a backup so didn't lose anything special.
02-17-2013, 03:48 PM #5
- Join Date
- Feb 2013
This problem occurs when u try to delete or disable some Google services or Google Apps. I have the same problem and i fixed easily.
1. Try to clear all caches and data of each Google service. If u deleted it, find original app and reinstall. If u disable it, enable it again via Settings --> App Manage --> All App. If yr phone is rooted, u can use Root Explorer or Titanium Backup.
For example: i use app "System Tuner Pro" and disable Google Play because it always run when i turn on my phone. But when i done, the noitice :android.process.media has stopped" appears, it very uncompleasant.
_Then i enable it agian with "System Tuner Pro" and also use it to Clear Data of Google Play
_Reboot my phone
_Click on Google Play on the screen and it requires me to sign in with my Google account. From then on, i never see this annoying error popup "android.process.media has stopped"
Try my way, u can find how to fix it