Thread: Play store will not work....
01-04-2013, 12:32 PM #1
- Join Date
- Jan 2013
Play store will not work....
Im new here but just wondering if anyone can help me with my Galaxy SIII.
A few days ago my phone stopped accessing play store, each time i click the open icon it attempts to open the programme but closes down again.
I have tried rebooting my phone, but now when my phone restarts it comes up with a error message: 'unfortunately, the process com.google.process.gapps has stopped.'
The phone itself is working fine, its just the play store which is giving me problems.
Any help will be greatly appreciated.
01-05-2013, 03:56 AM #2
hello, try to go to your settings, application manager, navigate to all, select google play service, select clear cache, then select back, scroll to google play store, select clear cache, clear data.. then reboot your phone..
if it fails, download a google plays store application (normally, google vending.apk) then reinstall it to your phone..
hope this helps..